DocuSign wanted to improve the performance of its in-house landing page application. A lack of performance in this area led to user experience impacts, causing lowered conversion rates, higher customer acquisition cost (CAC), and lowered return on ad spend (ROAS).
A monitoring assessment helped unify stakeholders on a plan-of-action and the value of monitoring to the business.
A redesigned monitoring strategy aimed at business needs rather than technical nitty-gritty provides more insight and visibility than previously seen.
Technical strategy, planning, and a cloud migration saved Hornblower Cruises & Events from consequences of a nasty outage at their main office.